About Us
ConnectSource was founded in the year 2018.
Our Location
#Thane, Mumbai
Maharashtra, INDIA
Phone Contact
+91 7777099428
Email Us
contact@connectsource.co.in
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Description : Describing the logos by using common terms rather than using unusual exact terms.
Description : Manual or functional Tester on Web based or window based applications.
Description : Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance and report on metrics. Provide statistical and performance feedback and coaching on a regular basis to each team member. Achieve stretched targets and be able to take decisions and manage complex/ difficult conflict situations with employees. Ensure complete participation and contribution in organization/process level initiatives (E.g.., Production, Quality) that may be implemented from time to time to improve quality and efficiency. Discover training needs and provide coaching. Listen to team members’ feedback and resolve any issues or conflicts.
Description : Contributes to student learning, growth, and advancement. Demonstrate academic competence in coding and displays an inclination for developing integrated and interdisciplinary work across the curriculum. Maintain a growth mindset toward student learning, teaching practice, and personal/collective professional development. Demonstrate a high degree of self-efficacy. Accountable for learner outcomes and advocate for students. Facilitate problem-solving and critical thinking skills, showing a high degree of creative application in the implementation of data-driven curriculum and practice.
Description : Make Outbound calls and answer incoming calls. Should take the ownership of complaints and queries of the customers and proactively follow through to resolution in the given SLA Should ensure all customers queries are well-investigated and resolved. Develop a professional relationship with customers with a good rapport. Coordinate & provide feedback to the internal team for faster resolution.
Description : Initiating phone conversations with parents who complete the demo classes for their kids. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls. Intensely following up with the prospects and closing the sales within the sales cycle. Achieving the weekly targets in a high-pressure performance driven competitive environment . Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc.
Description : Your role will entail qualification of Leads (via various channels), by calling them. Briefing the leads about the program they have selected or shown interest for. Generate interest in counselling session for HobSpace’s courses. Setting up scheduled Demos or Online meetings of prospects with our Academic Counsellors. Updating task/activities/ relevant information various company platforms. Accountable for creating verified and good quality qualified Lead Funnel for Academic Counsellors. Provide work related updates to reporting managers as required from time to time. Expected to achieve the required input & output parameters as required by the business from time to time.
Description : Initiating phone conversations with parents who complete the demo classes for their kids. Intensely following up with the prospects and closing the sales within the sales cycle. Diligently communicating and priming the lead through channels like email, whatsapp, SMS, calls. Achieving the weekly targets in a high-pressure performance driven competitive environment. Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc .
Description : Make Outbound calls and answer incoming calls. Should take the ownership of complaints and queries of the customers and proactively follow through to resolution in the given SLA. Should ensure all customers queries are well-investigated and resolved. Develop a professional relationship with customers with a good rapport. Coordinate & provide feedback to the internal team for faster resolution.
Description : As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis incident Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. During change, acts systematically to respond to day by day operational needs and react to them, avoiding service disruptions and maintaining coherence to (SLA) and information security requirements. Acts as the routine contact point, receiving and handling requests for support. Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. Escalates complex or unresolved incidents. Systematically interprets user problems and identifies solutions and possible side effects Uses experience to address user problems and interrogates database for potential solutions. Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints. Uses experience to address user problems and interrogates database for potential solutions.
ConnectSource was founded in the year 2018.
#Thane, Mumbai
Maharashtra, INDIA
+91 7777099428
contact@connectsource.co.in