About Us
ConnectSource was founded in the year 2018.
Our Location
#Thane, Mumbai
Maharashtra, INDIA
Phone Contact
+91 7777099428
Email Us
contact@connectsource.co.in
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Description : To be responsible for Revenue Generation, Operations Management & Training Quality at the Centre meeting all defined targets,while engaging the team members and driving higher performance levels. Drives profitability and operational activities in the center. Responsible for overall financial performance and quality standards of the center. Responsible to meet the operational (mobilization, placements & training) & financial targets of the center. Responsible for people management and development of center employees. Responsible for the recruitment & training of the center team. Take full and sole accountability for the center P&L and meeting mobilization, placements & training quality target. Oversee daily center operations and center activities through assigned staff; prioritizes and delegate work activities. Design and implement center operational and marketing plan aligned with the Bu priorities. Ensure effective center operations and unite team under common goal to make the center profitable. Build business partner network. Own center-level decision-making of all people issues, financial decisions, resources and other matters. Manage development plan of center team, ensure high employee engagement and support achieving their goals. Responsible for maintaining infrastructure at the center. Initiate and manage Tie-ups with schools and colleges for Employ Bridge at the center. Plan the Human Resources in the center in order to achieve optimum utilization and productivity. Direct management of the center team, ensuring high employee morale, engagement and clear plans for succession. Provide ongoing training and support for employees in the his/her team -Handle disputes if any within team and resolve them to the satisfaction of the organization. Communicate with direct reports about any change or update. Demonstrate support keeping the organizational objectives in mind. Coach employees through the change process. Engage with and provide support to the project team. Identify and manage resistance.
Description : Excellent understanding of Qlik ecosystem (server, platforms etc.), ability to manage end to end deliverables with minimal supervision and excellent presentation skills. Deliver solutions that meet end-to-end requirements of the clients. Manage client communications and update project progress on regular frequency. Own requirements gathering responsibility and clearly communicate it to project team members. Keep a close check on project progress to make sure the progress is in sync with the requirements. Develop and deliver Qlik sense based BI applications as per the requirements. Proactively interact with key client stakeholders and technical teams for requirements gathering and integration. Manage Qlik integration and reporting publishing etc. Integrate Qlik with analytics tools such as R for particular requirements. Develop and implement ETL using tools/Qlik scripts. Develop SQL queries, procedures, triggers, scripts etc for database. Learn and contribute to data analytics projects including Data Quality checks, Data Analysis and Reports as required by the clients. For projects involving web integration, integrate Qlik apps and perform requisite testing. Ability to quickly learn new concepts and tools is essential. Candidates must be willing to put in extra time and effort required for learning new concepts and tools.
Description : To deliver high quality training that follows company methodology, and matches to the skills required by the corporate clients. Deliver high quality training that follows company methodology, and matches to the skills required by the corporate clients. Regularly coordinate with the Training Manager regarding all training activities and process steps. Enable the Counselor and Sales Officer to be more independent sales people. Manage the early assessment process and implement growth plan for students, so their skills can meet needs of the corporate clients. Work with the Regional Placement Manager in mid and final assessments to gauge employability of students. Counsel students regularly to ensure fewer dropouts and greater acceptance of placement opportunities. Engage with students and their parents and provide feedback on student’s progress and learning. Work with Training manager to incorporate student feedback into future processes and content. Provide regular feedback to the Training Manager on training content and the need for local customization. Successfully articulate and promote the differentiators and brand value of EduBridge graduates. Developing an in-depth understanding of the job market, centre operational challenges & student expectations in the Region. Supporting the Centre teams in the Training process. Maintaining a 100% Adherence to SOPs and DTD on ELITE. Building good and strong relationships with clients. Build transparency with students throughout the training & placements process.
Description : Collaborate with the team and external stakeholders in the US and India to understand and resolve issues. Triage and direct issues to appropriate stakeholders when needed. Tee up complex technical problems for the Developers to fix when needed. Test and deploy applications and systems. Serve as an expert on applications and provide technical support to clients and team members. Resolve production related issues. Debug problems and Bug fixing. Create guides and tools based on issues solved that can be given to operations and or clients to triage future similar issues. Provide real time solutions related to software, networking, servers issues.
Description : Collaborate with technical lead to produce software design and architecture. Write clean, scalable code using .NET programming languages. Write Stored Procedures. Test and deploy applications and systems. Improve existing software. Develop documentation throughout the software development life cycle (SDLC). Serve as an expert on applications and provide technical support. Perform code reviews.
Description : Generating Invoice using latest version of Tally. Verification of Vendors bills based on Internal control Policy. Preparing and completing accounting compliances. Payroll management. Preparing & completing labor compliance. Organising, filing and updating admin & accounts documents on a regular basis. Develop and maintain strong relationships with clients & provide exceptional service.
Description : Follow up on call with clients for fees. Preparing outstanding receivables MIS in excel. Preparing sales invoices. Develop and maintain strong relationships with clients & provide exceptional service.
Description : Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline. Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is on boarded.
Description : Customer Service queries related to Cars - (Features, Prices, offers, latest launches, etc.) - Candidates should have basic knowledge about cars.
Description : Decent Communication Skills. Basic Computer Knowledge required. Graduate with 2 + years of experience. NEED CANDIDATE FROM CALL CENTRE BACKGROUND ONLY. Should have handle Operation team data. Should have done MIS reporting in BPO which should include Attrition. Absenteeism, AHT, Shrinkage, Occupancy, utilization advance excel, macro, hlookup, vlookup, count, countif, call centre matrix, all excel related formulas. Candidate who is doing a Data entry MIS (Template based work) or a proper MIS reporting that involves creation of reports, dashboards etc. Candidate should have worked on macros assignments and projects.
ConnectSource was founded in the year 2018.
#Thane, Mumbai
Maharashtra, INDIA
+91 7777099428
contact@connectsource.co.in